largersmallerreset

Fast or Last? 4 Ways to Stop Losing Fans Online

Most of the clients you want have money but not time. In the comedic drama Jerry Maquire, the 90s found one of its most iconic lines ‘Show me the money.” In the 2010 ‘now economy’ people are more apt to scream ‘Don’t waste my time’. Let’s re-think e-experiences to show our fans, clients, customers, or […]

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WOMBAT selling could save you.

WOMBAT, Michael Hewitt-Gleeson’s savvy book on ‘How to Sell by Word of Mouth’ published by Hordie Grant Books is my first favourite read of 2010. I love writers who slay cherished assumptions with social science. Hewitt-Gleeson leverages a PhD of credibility and 20 years of international experience in leadership, creativity and sales to decree closing […]

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E-holiday Cards Ho Ho No Nos

I hate email and your clients do too. So why would you dump a mass Christmas greeting card, oops politically correct-icized, ‘Holiday’ e-card in their already over stuffed email inbox. Grrr. Stop with the average.  Make 2010 the year that you love your clients enough to remember what their work lives are like. If you […]

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Why Great Organizations Get Stuck

Thousands of management teams are in retreats, holed up in hotel bunkers with bad carpets trying to imagineer a future that doesn’t have today’s headaches. Yet those headaches hold the key to understanding why organizations aren’t outperforming. Industrial Psychologist Dr. Tom Tavares’ new book The Mind Field defines three psychological conditions that compromise organizations.

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Avoid Performance Review Nightmares

Old economy performance evaluations focus equally on areas of achievement and areas for improvement. This is daft because every bit of research on employee performance continually reports that up to 50% of staff feel disengaged at work. If we want an economic turn around it begins one manager to one employee at a time. Gallop […]

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Good is no longer good enough. The goal is perfection and the path that takes us there leads to excellence.
Louise B. Karch